Welcome to the website of LumaEyes LLC (hereinafter referred to as “we” or “the Company”). When you use our online services, we are committed to respecting and protecting your privacy. This Privacy Policy details how we collect, use, and protect your personal information. Please read this policy carefully before using this website.
- Information We Collect
We may collect your information in the following ways:
Personal Information: We collect personal information, including but not limited to your name, email address, mailing address, and phone number, when you create an account, place an order, or fill out a contact form.
Payment Information: When you make a purchase, we collect payment information, such as credit card number and billing address. This information will be processed through a secure payment processing platform to ensure the safety of your payments.
Usage Data: We may collect information about how you access and use this website, including your IP address, browser type, access time, pages visited, and other usage statistics.
- Use of Information
The information we collect will be used for the following purposes:
Order Processing: Processing and confirming your orders to ensure you receive your purchased goods smoothly.
Customer Service: Responding to your inquiries and requests and providing excellent customer service.
Promotional Activities: We send you information about new products, special offers, and promotions. You can unsubscribe at any time.
Website Optimization: We analyze usage data to improve our website and products, enhancing user experience.
- Information Protection: We take appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. All transmitted payment information is encrypted to ensure secure transmission over the internet.
- Information Sharing: We promise not to sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
Service Providers: To fulfill your order, we may share necessary data with third-party service providers (such as payment processing companies, logistics companies, etc.).
Legal Requirements: We may be required to disclose your information if required by law or at the request of government agencies.
- Third-Party Links: Our website may contain links to other websites. Please note that the privacy policies of these third-party websites may differ from ours. We are not responsible for the content or privacy practices of these websites.
- Your Rights: You have the right to access, modify, or delete your personal information held by us at any time. If you wish to exercise these rights, please contact our customer service team with your request. 7. Children’s Privacy
LumaEyes LLC respects children’s online privacy. If we discover any child has provided personal information without parental consent, we will immediately delete that information. If you believe we may have collected information about a child, please contact us immediately. - Updates to the Privacy Policy
We may update this Privacy Policy from time to time. If we make significant changes to the policy, we will post a notice on the website so you are aware of the changes regarding the collection and use of information. Please check this policy regularly for the latest information. - Contact Us
If you have any questions or concerns about this Privacy Policy, please feel free to contact us at:
Phone: (442) 412-8553
Email: trek@lumaeyes.group
Thank you for choosing LumaEyes LLC! We are committed to protecting your privacy and providing you with a safe and comfortable shopping experience.