Thank you for choosing LumaEyes LLC! We are committed to providing you with fast and secure shipping services to ensure you receive your desired sunglasses as quickly as possible. Below is important information about our shipping policy.

1. Shipping Options
   We offer a variety of shipping options to meet your different needs:
   Standard Shipping: Typically delivers within 3-7 business days; cost depends on the total order amount.

Express Shipping: Typically delivers within 2-3 business days; higher cost, detailed charges will be displayed at checkout.

2. Shipping Companies
   We partner with several well-known shipping companies to ensure efficient and secure delivery services:

FedEx: Provides fast and reliable domestic and international shipping services with convenient package tracking.

UPS: With UPS, you can choose from various shipping options, including same-day and next-day delivery.

United States Postal Service (USPS): Suitable for small packages and international shipping, offering reasonable rates and reliable service.

3. Processing Time
   All orders will be processed within 1-3 business days after confirmation. We will ship as quickly as possible to minimize the possibility of delays. You will receive a confirmation email informing you of your order’s processing status and estimated shipping date.
4. Order Tracking
   Once your order ships, you will receive an email containing tracking information. You can track your package’s status in real-time on the shipping company’s official website using the provided tracking number.
5. Shipping Costs
   Shipping costs will be calculated based on the following factors:
   Total order weight
   Shipping address
   Selected shipping method
   All costs will be clearly listed at checkout, and you can review the details before confirming your order.
6. Delivery Address
   Please ensure that the delivery address you provide is accurate, including the street, city, state, and postal code. LumaEyes LLC is not responsible for delivery delays or lost packages due to incorrect addresses.
7. Important Notes for International Customers
   Customs and Taxes: For international orders, customs duties and import taxes may apply, which are borne by the customer. Please consult the relevant regulations in your country before placing an order.

Shipping Delays: International shipping may be affected by customs inspections and other unforeseen factors, which may cause delays in arrival.

8. Exchanges and Returns Shipping

For returns or exchanges, customers are responsible for all shipping costs. Please ensure you use a trackable shipping method for your return request to facilitate processing.

9. Customer Support

If you have any questions about shipping, or encounter any problems during order processing and shipping, please feel free to contact our customer support team:
Tel: (442) 412-8553
Email: trek@lumaeyes.group

We appreciate your purchase and look forward to providing you with excellent sunglasses and service! For any further questions, please contact us; we are always ready to assist you!